Loomi-U holds all training courses and article references needed to encourage the consistent execution of procedures across your organization while empowering your staff with the information they need to do their jobs efficiently.
Admin View:
Loomium Admins can assign courses to users and set a due date if needed by selecting Course Admin from the Loomi-U drop-down menu.
Select a course title to view, assign, and set course permission levels for users.
Admins may assign in bulk or select a single user checkbox. For bulk assigning, admins may Filter to locate the group of users that need to be assigned. Select the left user checkbox, then click the right pencil icon to assign users to a course and set a due date. This process can also be used to unassign or to update due dates or permission levels.
If there is a user or Security Group that is not listed on the course assignment table, please verify this user or Security Group has Loomi-U permissions enabled by selecting Access Control from the Admin drop-down.
Select the Settings tab on the Course Admin page to verify your course settings are accurate, such as quiz frequency, number of quiz questions, and passing score.
Users that populate to the Course Admin Assignments table are those with Loomi-U permissions enabled in Admin Access Control. If the Course Admin page experiences prolonged loading without displaying data, the likely cause is a User without a Default Security Group set in Flex.
User View:
Users can view available courses and complete assigned courses from the My Courses page. Filter to locate topics of interest. View each course status and due date, if set by your Admin. Course statuses consist of Optional, Assigned, In Progress, Completed, and Failed; Optional courses are available but not assigned.
Select the Course name to view the course portal. Select 'Next' to navigate through the course. The top, blue bar indicates a user's course progress. To the left of each Course Portal is a collapsible course content menu that displays status, due date, and a selectable table of contents with an indicator for the current page.
To the right of each Course Portal is a thumbs-up collapsible feedback option. If a course has missing details or out-of-date information or could benefit from your input, please submit that feedback.
Select 'Previous' to reference past pages or select 'Back to My Courses' to exit a course.
If your admin has set up Quiz Settings, then there will be a quiz per article, section, or at the end of the course. Users must answer all quiz questions to advance.
Once the end of a course is reached, select 'Complete Course' to view your grade; there will be an option to retake if a score is not passing. There is also an option to 'View Incorrect Entries' if any answers were wrong. Revisit the course to review articles or review content from the Knowledge Base.
Loomi-U also includes a Knowledge Base. Search or filter articles by Category, Types, and Tags via Tile View or List View. Select the Article name to view its content. To the right of each Article is also a thumbs-up collapsible feedback option.