What should I do if something isn’t working as expected?

There could be a cookie or cache issue. Please visit your web browser’s History or Settings page to clear the browsing data or history, then refresh and try again.

The Enterprise Flex plan has API call limits. If you experience excessive loading in Loomium, your instance may have reached a call limit. This error can be confirmed by checking your API request count within Flex. With this, there will be a service interruption until the next rolling hour, day or month begins. Please wait for the limit to reset and revisit Loomium again later.